Frequently Asked Questions


What information do I need to provide?

This depends on whether you are a resident (Singapore citizen or Permanent Resident) or a non-resident.

Residents:

  1. Name of tenant

  2. Validity of your Singaporean Identity Card

  3. ACRA Registration of Unique Entity Number (if you are renting via your company)

Non-residents:

4. Validity of passes (E-Pass, S-Pass, Work permit).

You can confirm this on the Singapore Government’s webpage here (it will redirect you to a cea.gov.sg website) , go to Step 2, and see the second checklist (also linked here)

Why can’t I book via AirBnb/other booking websites?

Yes! As AirBnb charges us a significant fee to use their services, when you book directly through us, we are able to pass on that Due to Singapore’s strict property letting laws, we are only able to rent our rooms out to folks with a minimum stay duration of 3 months! Therefore, we need you to sign a tenancy agreement with us. It looks a lot like this (it’s by the government. You can search CEA Tenancy Agreement and scroll down to Tenancy Agreement Template)

I want to engage my own lawyer to draft up my own contract. Why can I not do so?

As we are a small business, we cannot afford legal fees to have a lawyer vet every single contract that comes across us. Therefore, we use a standardized contract (will redirect you to the form that we use) approved by the SG Govt to streamline the process and make it easier on us. We’re sure you want to save $$$ too! If you still want to hire a lawyer, we would advise you to either 1. Hire a lawyer to scrutinize the contract (will redirect you to the form that we use) for you or 2. Use AI to quickly scan through the document and 3. Save the $$$ for a future visit to SG!

How do I know you’re not a scam?

You can always ask a trusted party to come and view the property before renting to ensure that it’s all up to snuff. You can also check our reviews! (We just launched in early 2026 so we would appreciate a bit of patience!) Please also (for your own safety) check the ways that other people scam you (see the website here, it’s a SG Gov website)

How does the booking process work?

  1. Decide which room you want to stay in, and for how long

    • For availabilities, check stay.22je.sg

  2. Inform us via WhatsApp (+65 8016 7691)

  3. We will send over a tenancy agreement for you to sign (make sure that the dates are correct! We do dd/mm/yyyy here in SG)

  4. We need 1 month’s deposit sent to us (SGD/USD preferred, but alternative currencies are up for discussion!)

  5. The dates on the occupancy sheet will become grey, and you will receive a confirmation email!

  6. When you arrive, you will pay the 1st month’s rent (pro-rated) on the day you move in, and subsequently on the 1st of each month (unless it’s a weekend or a public holiday in SG, then the next business day) till you leave!

  7. We will inspect the room and refund you the deposit within 7 days!

Stay tuned for more questions!